Shipping & Returns

Our products are available for shipping Australia wide. Please allow 1-3 business days for order processing time. 

Shipping rate:

Standard Post	Order under $70	$9.15
Standard Post	Order over $70	Free
Express Post	All order	$12.15

 

We use Australia Post Standard & Express Post depending on which option you choose. Express is next business day delivery within the express post network (Australian capital cities and major metro areas - Perth CBD only). Australia Post do allow for Express parcels to arrive within 1-3 business days in the event there are unforseeable delays. Regional areas outside the express post network may be 2-5 business days.

You will be notified via email once your order has been dispatched, and this email will include all tracking details relating to your order. Changes to your order's delivery status will be indicated via your tracking number on the courier website.

Local pick up (Melbourne):

We offer local collection if you would prefer to pick up. Please select "pick up" at check out and wait for email notification confirming your item is ready. 

Returns: 

Due to the personal nature of our products, we are unable to accept returns and exchanges. If your item arrives defective, damaged or you have received the wrong item, please contact us at hello@kinomu.com so that we can evaluate the issue and make it right.